Revised ITIL SAM/ITAM Guide To Be Published on 30 Jan | FAST

Revised ITIL SAM/ITAM Guide To Be Published on 30 Jan

26 January, 2018

By David Bicket, Director at m-Assure Limited


Do you remember the ITIL SAM Guide? It has been extensively revised.

It can be pre-ordered until publication with 10% off using promo code IT10.

This is the most practical, comprehensive, and authoritative guide to software and IT asset management on the market. Many industry experts contributed to this major revision of the original ITIL SAM Guide to reflect the changing world of processes, technology (e.g. cloud, BYOD, and tools), standards, and much more. This book is essential reading for anybody involved in the acquisition, development, operation, management, use or retirement of IT assets. 

This guide can help organizations achieve major benefits in risk management, cost reduction, improved security and improved service delivery. It will facilitate the integration of SAM/ITAM with service management and information security management while linking to organizational objectives. To do this, the guide gives structured and clear explanations of complex topics, with frequent real-life examples, key messages, and checklists.

Example contents of this guide:

  • Action steps for senior management, individuals with new ITAM responsibilities, and for organizations expanding their ITAM programmes
  • Structured and prioritized cost saving opportunities
  • Avoiding license compliance issues, and dealing with publisher audits when they happen
  • Metrics for SAM and ITAM
  • Achieving sustainability for a SAM/ITAM programme
  • ISO ITAM, going far beyond the published standard